All orders come with a 30-day money-back guarantee – no questions asked. After your purchase, you have 30 days from the date of payment to discover the benefits of this great product.
We truly hope that you will soon become one of the many customers who contact us to share the joy of their experience with us.
But, if this is not the case with you, and if you are not fully satisfied with your investment, you can easily ask for your money back!
If you have made up your mind and you want your money back, please see below how to do this.
Make sure you are still within the 30-day period starting from the date of payment. You can find your payment date in the order confirmation email you received after your purchase.
Send an email to our support team contact@vital-roots.site and simply let them know you would like a refund – no questions asked. Please add "Refund Request" in the subject line of your email to ensure your refund request gets priority.
Send all the bottles back to us (no matter if they are empty or not) at the below address. It doesn’t matter if the bottles are opened or not. Insert a note with your full name, email, and order id (optional) so your order can be located and processed with priority.
As long as you sent back ALL the bottles and the Packing Slip, you can rest assured the refund will be processed in only a few days after we receive your package.
Please keep in mind that we do not support the return shipping costs.
c/o Memopower Kleine Esch 669 2841 MK Moordrecht Netherlands
Be patient, we will process your refund in no time after we get your package...and, rest assured, we will send you an email to let you know it has been done. It may take a while for your refund to appear on your credit card statement, depending on which bank you use or credit card company. The processing time is between 5 and 10 days.
+1 (814) 300-8171